Frequently Asked Questions

$100 of your registration fee is non-refundable. Up to 45 days prior to the start of the destination seminar, registration cancellations and transfers are available. Within 30-45 days of the seminar start date, only transfers are available to a future destination seminar. Within 30 days of the seminar date, refunds and/or transfers are not available. All transfers must be within a year of the original conference date. For transfers, we will issue a destination credit to be applied to the registration of a future conference.

All refund and transfer requests must be in writing to joel@vetvacationce.com or jack@vetvacationce.com. Refunds and transfers must be confirmed with an email confirmation. Any refunds issued (less fees, if any) will be processed and issued within 30 days of the approved request.

The VVCE program schedule is subject to change at any time without prior notice. VVCE cannot guarantee the attendance of any speaker or that the scheduled event will take place. In the event we cancel our in-person conference, VVCE shall automatically transition attendees into the rescheduled conference and/or virtual online event program. If there is a difference in registration fees for the online event, Vet Vacation CE will credit the difference to your account for a future conference. Each person may apply that paid registration to a future conference within 1 year of registration date.

Cancelling your VVCE event registration will not automatically cancel your hotel reservations. You are responsible to cancel your hotel and related travel plans. VVCE assumes no liability in hotel and travel cancellation costs.

After the start of the conference, there are no refunds available.

VetVacationCE offers exhibitors and sponsors the unique chance to connect with engaged veterinary professionals in a boutique environment. With limited exhibitor spaces - Maximum of 5 exhibitors per event, you’ll enjoy greater visibility and quality engagement with our attendees! Showcase your products, services, or innovations to a highly targeted audience and gain direct access to veterinary professionals eager to learn, connect, and explore solutions. We offer Lunch and Learn opportunities, table sponsorships and much more. Our events range from 50-250 in person attendees, with hybrid meetings expanding the reach up to an additional 125 people. Veterinarians compose 92% of the attendees with technicians and practice managers making up the additional 8%. Please email jack@vetvacationce.com or joel@vetvacationce.com to learn more about exhibiting opportunities.

All destination programs are submitted for RACE and NYSED approval for 15 hours of continuing education for Veterinarians and Technicians.  In person and online attendees will receive credit as live interactive sessions.  You must sign in to receive credit.  Lunch and Learn options at select conferences offer you a bonus 1 hour which is offered by the sponsor. Adventure trips offer 12 hours of CE.

The registration fee includes 15 hours of RACE approved CE by top notch experts, 2 breakfast buffets, daily snacks, coffee and tea service throughout the meeting, a welcome reception with canapés and 2 drinks of your choice, access to the digital notes ahead of the conference to review, printed notes at the conference, pen, a bag and swag all in an amazing destination.  We also secure far below market priced room at the host hotel, but these are not included in your registration. Some meetings have a bonus 1 hour sponsored CE lunch and learn. Rooms and Travel are not included. You will book your rooms using the MAKE RESERVATION link on the website or on the APP. You will also book your own travel arrangements. * There might be slight variations based on location.

Registration for all Vet Vacations is fast and easy. On the www.vetvacationce.com web site, click on your destination. Then click on the “Register Now” tab to complete your registration. You will receive a registration confirmation via email after you register. For privacy, Vet Vacation CE does not retain any personal payment information.

Booking your Vet Vacation room is easy. Once you click on the destination on the Vet Vacation web site, click on “Make Reservation”. Room booking instructions are in this section. Many destination conference centers let you book on-line with a special rate that is available up to 2-3 days before and after at the discounted rate. Some hotels do not allow access to the add on nights with the booking link.  If this happens, book the room for the 3 nights of the conference and email us with your confirmation code and what the additional nights that you want to add on.  Email us if you need further assistance joel@vetvacationce.com or jack@vetvacationce.com.  We are happy to help!

All Vet Vacation CE topics are on our website and APP. Once you select your destination, click on the “Speakers and Topics” tab. You will see all speaker details. Vet Vacation provides conference notes printed, digitally and through the NEW VetVacationCE APP at each conference.

Vet Vacation provides your CE certificate on the last day of your Vet Vacation via our APP.  You will be provided a QR code at the end of the conference.  You will scan the QR code and access the certificate. We will walk you through the process at the meeting. Please make sure you receive your CE certificate while you are at eh meeting or within 7 days of the meeting if you participate online.  Additional fees will apply to participants that need to have their certificate emailed to them after his point.

Typically, Vet Vacation CE lecture format is 5 hours a day with sessions starting in the morning or early afternoon. We do adapt the lecture schedule to the location so that you are able to experience as much as possible in your Vet Vacation CE destination.

The Vet Vacation CE web site and APP have the destination information in the “Local Attractions” tab. Resort information is available in the “Make Reservation” tab. Discounts at nearby attractions are posted when available.

Vet Vacation CE meetings offer intimate settings and allow for interactive sessions with our speakers. Attendance ranges from 50-250 attendees.  Feel free to engage the speakers at the welcome reception, during breaks or at breakfast.

When you refer a friend to a Vet Vacation destination conference, you receive a $25 gift card. Please make sure your friend mentions you in the “where did you hear about us” section on the registration form.  Provide their contact information so we can be sure to reach them.

The VetVacationCE registration fee includes 15 hours of RACE approved CE presented by 2 talented and qualified speakers; a welcome reception with 2 drinks and light appetizers; full breakfast buffet for the 2 morning sessions; coffee and tea service throughout the meeting; daily snacks; digital via email and the APP, bound printed notes before each meeting; pen, swag and a personalized CE completion certificate.

YES!  Our online courses are held online simultaneously with the in person meetings.  This allows you to ask questions and get answers back in real time from the speakers. So you will receive RACE approved CE just like you were in the classroom with us.  You do need to log in to receive credit.

Once the credit card processes you will receive your receipt.  The receipt will go to the billing address. This may take a few minutes so lease be patient.  If you do not receive it within 24 hours, please check your spam box. They are autogenerated from the system.

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To quickly process your transactions.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

We do not use cookies for tracking purposes

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

Third party links

We do not include or offer third party products or services on our website.

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

• On our Privacy Policy Page

Users are able to change their personal information:

• By emailing us
• By calling us

How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?
It’s also important to note that we do not allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email

• Within 7 business days

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be accordance with CANSPAM we agree to the following:

• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can

• Email us at jaime@vetvacationce.com and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

VetVacationCE
10201 East Bay Harbor Drive, PH6
Bay Harbor Island, FL 33154
Florida, USA
jack@vetvacationce.com or joel@vetvacationce.com
1 (888) 488-3882

Please note that breakfasts and snacks are reserved exclusively for registered attendees. *some hotels that include breakfast require a hotel booking at teh conference hotel to enjoy teh breakfast

Guests are invited to join the welcome reception: You will receive 2 drink tickets at check-in and can use these tickets for mixed drinks, beer, wine, juice, soda, or bottled water on the night of the welcome reception.  We will have a vegetable crudité and a cheese platter offered as a light snack.  Dinner on your own after the reception.

Breakfast will be a full hot buffet with a variety of items; we hope that you will enjoy the selection!

Snacks are a light bite to hold you over until lunch on your own.

Please let us know if you have specific dietary restrictions, we will do our best to accommodate them, when possible, with advanced notice via email jaime@vetvacationce.com